Privacy Policy

When you use our platform, we may collect:

• Personal identification information (name, email address, phone number) provided during registration.
• Payment and billing information necessary to process course enrollments, handled securely by trusted third-party processors.
• Educational information such as language learning progress, course completions, and assessment results.
• Communication records including messages between students and teachers, and customer support interactions.
• Browsing information such as IP address, browser type, and device information, collected automatically via cookies.

We use collected information to:

• Provide and maintain our language learning services, including course delivery and progress tracking.
• Process enrollments, manage subscriptions, and handle payments.
• Facilitate communication between students and teachers.
• Provide customer support and respond to inquiries or technical issues.
• Personalize your learning experience and recommend relevant courses.
• Improve our platform, courses, and services based on your feedback and usage patterns.
• Send important updates about your courses, account, and platform changes.
• Detect and prevent fraud, unauthorized activities, and abuse of our platform.

We do not sell or trade your personal information. We may share it only in these circumstances:

• Teachers and Students: We share necessary information between enrolled students and their teachers to facilitate learning.
• Trusted service providers: Third parties who assist in operating our platform, processing payments, or providing technical support — all contractually bound to handle data securely.
• Legal requirements: If required by law or in response to valid legal requests.
• Business transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

We implement industry-standard security measures including encryption of sensitive data, secure server infrastructure, and regular security audits. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your learning experience, remember preferences, and analyse platform usage. You may disable cookies through your browser settings, though this may limit certain features and functionality.

You have the right to:

• Access and review the personal information we have collected about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain legal limitations.
• Opt-out of marketing communications (you will still receive important account and course notifications).
• Export your learning data and progress records.

Our services are intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "last updated" date. We will notify you of significant changes via email or through our platform. We encourage you to review this policy periodically.